Shipping Policy

Thank you for shopping with UrbanCoat Home & Pets. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been dispatched, estimated delivery times are:

Standard International Shipping: 7–15 business days
Total Estimated Delivery: 8–18 business days from order date

Please note that delivery times may vary due to customs processing, public holidays, or other factors outside our control.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status at any time.

Customs & Duties

International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.